Clients and Testimonials

Some of our clients:

  • Atlantic Canada Agreement on Tourism (ACAT) – Travel Trade Focus
  • Destination BC
  • Destination Northern Ontario
  • Fairmont Hotels
  • Government of Newfoundland & Labrador
  • Hilton Hotels
  • Larco Hospitality
  • Marriott Hotels of Canada
  • Softrak
  • Destination Northern Ontario
  • Sun Peaks Resort
  • SilverStar Ski Resort
  • Tourism New Brunswick
  • Tourism Nova Scotia
  • Habitat 4 Humanity


“STEM has provided training and consulting services for several hotels I have managed over the past 10 years.  The programs have ranged from Leadership Retreats, Sales Training, Managing and Communication workshops and tailored programs geared towards increasing guest satisfaction on the front line.  The commonality in the programs is the responsiveness from the staff, immediate changes in attitudes and approaches and, most importantly, improved results.  I would highly recommend STEM and continue to use them for training, development and retreats.”
“STEM Consulting’s workshops,  built around Lumina Spark staff profiles, provided an insightful day of discovery for all the staff at Softrak. People’s communication improved, team’s began functioning more effectively, and interdepartmental conflict was minimized. Our staff felt they discovered new things about themselves and their workmates and left the day with greater insight into co-operating as a team. Meetings became a cooperative venue for problem-solving rather than a source of conflict and frustration. Highly recommended.”

“We brought STEM in as part of our continued efforts related to Diversity and Inclusion, and we were not disappointed! We took part in the Pride Power Hour and it was an incredibly informative session. Rachel has a strong influence in her presentation skills and made a topic that many could feel uncomfortable learning about easy to understand and how we can do better in our day-to-day lives (not just at work). I would love to have Rachel come back and would highly recommend individuals and organizations alike have Rachel be part of their continued learning. I hope we can work together for future workshops!”

“Thank you so much for the informative and powerful session. The feedback from the team has been overwhelming.  Your information, suggestions and insights have and will continue to empower our teams to navigate interactions and build confidence with each other, our guests and in our community.  Not to mention your energy and enthusiasm was infectious.  We hope to be able to continue this journey together!”

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