STEM is a Canadian based hospitality training and consulting firm, providing expertise in the area of training and development programs related to business development, customer service training workshops and consulting programs specializing in tourism related businesses.

We work with tourism associations, accommodation providers, transportation companies, attractions and suppliers to the tourism industry helping organizations increase their overall effectiveness and customer relationships.

Implementation of customized hospitality related training programs, overall communication and service effectiveness supported by overall marketing strategy, business and marketing plan development are ways in which our clients have increased their bottom line.